The Imu Sau community aims to be a friendly, safe and respectful space for everyone. This community etiquette sets out the behaviour we expect from each member. Behaviour that does not meet these principles may lead to account restrictions or a ban.

1. General principles

1.1. Treat every community member with respect.
1.2. Communicate in a friendly, understanding and constructive way.
1.3. Help build an environment where everyone feels safe and welcome.
1.4. Avoid stirring conflict, aggression or provocation.

2. Respectful communication

2.1. Use polite, clear and neutral language.
2.2. In discussions, stick to facts and avoid personal attacks.
2.3. If disagreements arise, address them calmly and with arguments.
2.4. Do not bully, mock, insult or use discriminatory language.

3. Safety and privacy

3.1. Do not publish other people’s personal information (address, phone, photos) without their clear consent.
3.2. Do not send threatening, unwanted or sexually explicit messages.
3.3. Respect other users’ boundaries – if someone does not want to continue a conversation, respect that.

4. Content and listings

4.1. Post only truthful, accurate and verified information.
4.2. Photos must be clear, not manipulated and must not mislead.
4.3. Avoid excessive self-promotion or unwanted commercial activity.
4.4. Do not post content that breaks the law, the rules or other people’s rights.

5. Private messages

5.1. Communicate respectfully and responsibly.
5.2. Do not send crude, aggressive, sexual or offensive messages.
5.3. Do not offer illegal goods or deals.
5.4. Do not harass, pressure or ask for information another user does not want to share.

6. Behaviour during transactions

6.1. Be honest about the condition and features of items you sell.
6.2. Keep your commitments on price, delivery, exchange or other agreements.
6.3. Inform the other user if circumstances change.
6.4. Do not commit fraud or take part in suspicious activity.

7. Helping others

7.1. Be willing to help new users.
7.2. Encourage positive communication and community growth.
7.3. Report violations you notice to the Imu Sau team.

8. Prohibited behaviour

The following is strictly prohibited:

• discrimination (based on race, gender, age, religion, etc.);
• bullying, insults, threats;
• sexual harassment;
• fraud or manipulation;
• misleading information or deception;
• defamation or other attacks on a person’s dignity.

9. Consequences of breaking this etiquette

Depending on the nature of the violation, the following may apply:

• a warning;
• restriction of private messages;
• removal of listings;
• temporary account suspension;
• permanent account deletion;
• information shared with law enforcement if the violation is criminal.

Decisions are made by Imu Sau administration.

10. How to report a violation

If you notice inappropriate behaviour, report it to the Imu Sau team:

• by email: info@imusau.lt;
• or using the report / complaint feature on the website.

The Imu Sau team